A look at the roles, systems, and results I've delivered.
I'm a certified General Virtual Assistant and Director of Operations with an MBA and a track record of building systems that scale. I specialize in GoHighLevel, real estate operations, and turning operational chaos into streamlined workflows.
Mikki McDougall Real Estate Group
Built and managed end-to-end operations infrastructure for a growing real estate team — from CRM setup and lead pipeline management to workflow automation and team coordination. Streamlined daily operations so the team could focus on closing deals.
Timeshare Compliance
Managed a portfolio of client cases through the full compliance lifecycle — from intake and documentation to communication and resolution. Maintained high client satisfaction through consistent, empathetic communication and organized case tracking.
EndoNutrition
Provided comprehensive administrative and operational support for a health and wellness business — managing client communications, organizing internal documentation, and supporting day-to-day business functions remotely.
Multiple Clients
Delivered virtual assistance services across multiple clients and industries — handling administrative tasks, research, scheduling, email management, and business support. Built a reputation for reliability, attention to detail, and proactive communication.
Let's discuss your needs and how I can support your goals.